Partner with Railey Vacations

We'll Love Your Home As Much As You Do!

Known as a leader in our industry, Railey Vacations is the premier management company for your Deep Creek Lake vacation rental. We provide extraordinary customer service to our guests and homeowners in order to provide the ultimate Deep Creek Lake vacation experience.

Railey Vacations is a top provider of high-quality vacation rental properties at Deep Creek Lake. With more than 500 properties, including our premium condominiums at Will O' the Wisp and Suites at Silver Tree- and more than 150 dedicated employees- RV has been a Deep Creek institution for more than 35 years.

Frequently Asked Questions

It boils down to a number of critical factors. Railey Vacations boasts:

  • Higher occupancy percentages than the competition
  • Higher employee-to-owner ratio
  • In-house services- like construction, laundry, and home design- that lower the cost of home maintenance
  • Exceptional branding and name recognition
  • A Seasoned workforce- some with as many 10, 20, 30 years of experience!
  • Data-driven business model; the numbers talk and we listen!

Absolutely! We are happy to share this information with our homeowners and send out regular updates regarding industry trends‚ wish list‚ items that guests have been requesting. Some of the big ones? Hot tubs, pool tables, A/C, master suites, swimming pools, and fire pits.

When you bring your home onto our rental market, you are automatically highlighted on our webpage and social media accounts, and star in a new home e-blast for instant exposure to thousands of potential guests. Plus, with the help of our talented in-house photographer, you home is guaranteed to shine brightly in pictures, attracting attention and help‚ paint the picture‚ for potential guests. Your home will never look better!

We also integrate fully with VRBO and Tripadvisor, allowing guests to book any of our homes through these Online Travel Agencies, for additional bookings and increased revenue.

From traditional print marketing to optimized digital strategies, our marketing team is always working hard to find new and innovative ways to promote Railey Vacations and all our beautiful properties. Have an idea? Share it with us! We are always happy to explore new ideas with you.

Our reservations sale force are highly trained in both customer service and sales techniques. To help familiarize themselves with the homes under our market, our agents view all rental houses and revisit them when alerted to changes in amenities, decor, styling, or furnishings so that they can provide up-to-date information and make the best recommendations possible.

Because they will get to see your home first-hand, they will be well equipped to sell the story of your house and will be able to paint a picture for our guests, envisioning together all the great ways to spend a vacation at your home.

Of course! You can block off time for owner use as long as it does not interfere with a confirmed reservation. You can make these accommodations by booking directly through our owner portal, calling any one of our staff members, or by sending an email. Consult with your accountant on the number of days allowed.

You do need to have a policy in place that provides coverage for your vacation rental home. We can make recommendations to you with suggested providers.

Railey Vacations is staffed with a full crew of talented maintenance staff; our team is here to protect and maintain your home to take care of any needs that arise- for your stay or your guests. When renters are in, they are given the phone number to our maintenance staff and can always reach out regarding any issues that may arise in the home. Our maintenance crew will head over, assess the situation, and make appropriate repairs.

Your home is even protected after-hours! Railey Vacations has a 24-hour emergency line that you can call- any time of night- and get a real, live person in the event of an emergency.

No- Railey Vacations has a commercial laundry facility that provides all sheets, bathroom towels, and kitchen towels for your guests.

All renters are required to pay a non-refundable damage waiver fee that is automatically built-in to the price of their rental; this fee covers all accidental damage (not caused by malicious or neglectful behavior) up to $3,000 that may occur in the home. So, no worries if a renter accidentally knocks over a lamp- the damage waiver fee will cover the cost to replace it!

Additionally, Railey Vacations has policies in place to limit damage to the homes in our rental program, including requiring all contract holders to be 24 years of age or older, strict occupancy enforcement, and more.

Absolutely! You will be assigned one of our Owner Representatives who will be your direct contact regarding your home, your guests, and how things are looking on the ground. No one will know your home better than your Owner Representative (OR). They will check and secure your home after every reservation.

Statements can be found in your owner portal. Rental proceeds are directly deposited in the account of your choice around the 10

Yes. Garrett County requires that all homes situated within the Deep Creek Watershed be licensed for rental. We will help with this process from filling out the paperwork through readying the home for the county inspection.